This course aims to get the best out of people through identifying each subordinate need and satisfying these needs through using the right leadership style to better motivate subordinates to achieve company objectives. Also, this course aims to change management strategy from authority into influence to enhance subordinate commitment
Program Objectives
IN THIS DIPLOMA, PARTICIPANTS WILL LEARN HOW TO:
- To review the Leadership and management skills and qualities required for managers to better lead subordinates and finally maximize work performance
- To better realize how managers can inspire subordinates especially in tough times
- To understand how coaching can lead to the growth and development of a second line in the organization
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LEADERSHIP AND MANAGEMENT SKILLS
- Introduction to Organizational Leadership and management
- Management role in the organization; Responsibilities, Authority & Accountability
- Line management versus staff management
- Span of control
- Different leadership styles
- Authority versus influence
- The differences between leaders and managers
- Strategies to deal with different types of subordinates
- Criteria and examples of good business leaders
- Case study
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INSPIRING AND MOTIVATING SUBORDINATES
- Motivation model for different employee preferences
- Motivational cycle
- Classification of motives
- Maslow theory for employee motivation
- Motivation by using job restructuring (enrichment, enlargement and rotation)
- Herzberg theory of motivation
- The best use of theory X and Y to inspire subordinates
- Case study
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COACHING
- The different tools in changing the behavior of an employee
- Training, Coaching, Mentoring and Guiding/counseling – what are the differences
- The key behind coaching and improving performance
- What makes a good coach, teaching someone a new skill, Setting goals
- Giving performance feedback
- Developing people’s abilities Understanding coaching – definitions and objectives
- Case study
Excellent
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