Research has proved that the single most important factor that determines an employee’s performance is dependent on the way he or she is managed by his/her immediate manager or supervisor. Getting the best out of people is an art as well as a science. Do consider either attending this workshop yourself or nominating your valued executives who can benefit from this workshop, professionally as well as personally.
Program Objectives
IN THIS DIPLOMA, PARTICIPANTS WILL LEARN HOW TO:
To equip participants with effective managing tools to motivate and facilitate their teams. Prime areas of focus include Management Function, Setting effective Goals, Coaching and Leadership, Motivation and Time Management, and Detailed Course outline is provided below.
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MANAGEMENT FUNCTIONS AND CHALLENGES
- How managers differ from non-managerial employees
- What Is Management?
- Explain why efficiency and effectiveness are important to management
- What Do Managers Do?
- Describe the four functions of management
- Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level.
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SETTING EFFECTIVE GOALS AND ACTION PLANS
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COACHING TECHNIQUES
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BEING A SITUATIONAL LEADER
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MOTIVATING YOUR STAFF
- Define motivation and explain its importance in the workplace
- Motivational cycle
- Explain what motivates people
- Satisfying people needs to motivate them
- Job enrichment: Redesign the jobs to make them more interesting
- How to apply equity to enhance people morale
- The role of punishment in changing people behaviors
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DELEGATION AND EMPOWERMENT
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DESIGN AND SIZE OF SALES TERRITORIES
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SALES QUOTAS
Excellent
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